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FAQs

Products

All tops and bottoms are sold separately.  Sunsets was one of the first companies to sell swimwear tops and bottoms separately.  This allows our customers to mix and match the sizes and styles they need.   You will need to add a bottom to your cart and pay for each item. 

Yes. The bra sized tops run very true to US bra sizing. So, if you wear a 36DD bra then you should order the 36DD swim top.  If you are unsure what size bra you wear, please refer to our size chart on the product pages to find measurements. 

Each brand is designed with different fabrics and colors.  Even though the ‘black’ color may look the same on the website, the fabrication may cause the shades to be a little different.  Each brands solid colors are going to vary at least a little, so they generally will not match.

Orders

Most orders placed prior to 1PM PST M-F are shipped out on the same day. We do not process or ship orders on Saturday or Sunday. If you place your order after 1PM it will be shipped out on the next business day.

If the order has not shipped we can change sizes or cancel items but we cannot add new items to your order.  You will need to give us a call and we will be happy to make the changes.

Call Us 8AM-4PM PST M-F 310-620-8654

We are always happy to place orders or answer questions over the phone.  

Please Call us 8AM-4PM PST M-F 310-620-8654

Yes, we will email you and let you know that there is a problem with your order.  You will then be able to reply to the email or call us so we can adjust or cancel your order if necessary.

Shipments

All orders placed by 1pm will arrive within 2 business days.  Note: the day the order is placed is not included as one of the business days.

We will ship the order using Fed Ex on Friday and your package will arrive on the following Monday prior to 8PM. If the order is placed after 1PM it may not ship out until the following Monday which will make the delivery on the following Tuesday prior to 8PM.

No. Saturday and Sunday are not considered business days and are not included in the shipping days count.  At this time, we are unable to allow deliveries on Saturday or Sunday.

All orders ship from California, and if the order is placed prior to 1pm PST M-F, it will ship out the same day.

Returns/Exchanges

All returns can be started on sunsets.com by clicking the returns link at the bottom of the page.  You don’t need to login to create a return, simply put in your order number with the email address used to place the order and the items will be there.  Note: If there are multiple items you may need to scroll using the scroll bar on the right side, to see every product.

Yes! Returns are free if you use the return label provided by us.

You can either use our return label, or return the item(s) using any method of shipping you prefer.  Note:  We strongly suggest you use a method that provides a tracking number to ensure delivery.

Yes. Once an exchange is processed, a new order will be created with a new shipment date.  If you choose to return the exchange for a refund we will refund the original order price once the return is received by us.  Note:  You will see $0.00 on your return request, but the money will go back to the original form of payment from the original order.